DOI resolved by resea

Book Review

The language of quality is getting rather dog-eared: all those assurances and all those apologies. Now, the Government are making the most of clinical mistakes in order to bring doctors to…

Andrew Wall
https://resea.org/10.12968/bjhc.2000.6.9.19311

Abstract

The language of quality is getting rather dog-eared: all those assurances and all those apologies. Now, the Government are making the most of clinical mistakes in order to bring doctors to heel: perhaps not a very wise policy in the long term. Whatever the motives, the long-suffering public would like to have their faith in the NHS restored.